Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error from your local shipping service and might like to end your order, very first check your email and/or spam filtration to make sure you clicked on the correct shipping address and/or WEB ADDRESS. Once this provides been done, if you are nevertheless enthusiastic about continuing, just answer the email with the details of your request and you should greatly appreciate virtually any assistance you may possibly offer. For technical issues, you may possibly need to contact customer care via their own telephone number: (Toll Free). Alternatively, if a person have any some other questions, you could send us a great email and all of us will do our utmost to assist you.
Your bundle appear at your door within seven to ten working days. Please be aware that will shipping times may vary from one courier company to be able to another. Therefore, it is, usually preferable to order with a reliable company. To assist ensure your package arrives safely, we always advise that will you sign your own parcel’s “Thanks For Sending” section when it arrives. Your local delivery services usually are required to plainly display this personal confirmation on all sent items, which includes Element Vape products.
As soon as your parcel is here at your doorway, you need to collect this as soon since possible. This will be normally done by simply completing a self-addressed, stamped envelope together with your return tackle and tracking number. Upon arrival, ensure that your unit is completely charged and prepared to start using it immediately. Do not wait around for your Aspect Vape product in order to warm up; that cannot be stressed sufficient, especially in the case regarding rechargeable batteries.
As defined inside the above section, when shipping to UK residents, shipping and delivery will probably be facilitated by certainly one of our countrywide network of courier companies, such as DPD, FED EX or UPS — but please enable for additional charges to be obtained into consideration any time placing your order. Customers located inside the Republic of eire are not allowed to buy online. In most cases, consumers located within the Republic of Ireland will be not able to purchase the item with the use of credit playing cards or debit cards. All of us are currently going through some issues with credit card fraud in Europe and certain instances, payments made applying these methods might be declined or even reversed. In addition, all deliveries in order to EU customers might be susceptible to taxes and import tasks.
When shipping internationally, make sure you note that traditions procedures are incredibly time-consuming and often require the help of a great independent customs dealer. In the situation of an brought in product, delivery occasions will be based mostly on Element Vape your courier’s international delivery services and transit times may greatly go beyond our internal shipping and delivery estimates. Should you be uncertain of expected transit times, please contact us immediately. International orders will generally arrive within 3 to 5 business days after payment has been received.
For all those questions regarding this matter, please note that every queries should be aimed towards our company headquarters. Should you need for making modifications or inquire concerning our services in general, you could do so in anytime during enterprise hours, Monday by means of Friday, except Sunday, Wednesday, and Thursday. Should you have any other questions, you can both contact our client service team or even one of our own sales representatives on the main office. In the event you prefer to spot your order online, you are welcome to visit internet site and follow the particular simple instructions provided. All billing plus ordering information will be provided in the click associated with a button.
As usually, we strongly recommend that all requests be paid for in full before shipping or delivery associated with products. Any adjustments to shipping or even delivery policies is going to be clearly indicated after receipt of repayment. In the occasion of a defect in any merchandise, please contact us all right away to get a return or substitute. As long because your satisfaction is our number one priority, all of us will work together with one to make certain that you have the very best electric products available.